Privacy Policy

HomePrivacy Policy
1. INTRODUCTION

Here at cleanenergysolar.ie, we respect nothing more than your right to privacy and security while using our website or services. We understand that people need to trust in the website that they are interacting with, so we have made it our mission to ensure that our customers, visitors to our website and or subscribers to our services can have total confidence while engaging with cleanenergysolar.ie. We promise today, and forever, to treat the protection of your data, privacy and online security very seriously and we put this at the heart of everything we do. This privacy policy provides transparent information about the ways in which cleanenergysolar.ie collects, uses, stores, shares or keeps personal information provided to our company by our customers or users who interact with our services. cleanenergysolar.ie comply with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003, and the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications, EC Directive, Amendment Regulations 2011. By submitting your information and using our website or services, you consent to the collection, storage and processing of your information by us in the manner set out in this privacy policy.

2. DATA COLLECTED
DATA CONTROL

For the purposes of the EU2016/679 General Data Protection Regulation (GDPR), the company that is ultimately responsible for the control of your data while using our services is:

Clean Energy Solar

Unit 5B, Link Road Business

Park,Link Road, Ballincollig,

P31 W950

Should you have any questions on how we protect your privacy, please feel free to drop us a line at: :  info@cleanenergysolar.ie

INFORMATION COLLECTED

There are 2 types of information that we collect from you, personal data, and non-personal data.

PERSONAL DATA

Personal Data is collected from you if you voluntarily submit it to cleanenergysolar.ie. The provision of all personal information is voluntary, but some may be necessary in order to fully use our services, for example purchasing information that is required to complete a transaction. The types of personal data we collect are:

  • Name
  • Address
  • Email Address
  • Telephone number
  • Vehicle Information
  • IP address
  • Marketplace Buyer ID
  • This is information that you provide to us when you:
  • Leave a product review on our site
  • Browse our website
  • Enter a Clean Energy Solar competition via our website, or Social Media
  • Opt-in to our marketing communications (e.g. newsletter, discount club)
  • Communicate with us via our customer service channels
  • Engage with us on social media, e.g. ‘likes’, ‘tweets’, ‘shares’, ‘retweets’, ‘reposts’
NON PERSONAL DATA

Non Personal Data is collected from you when you engage with our site. This is information about your visits and how you navigate through our website. Including, (but not limited to), your page views, the length of your visit, browser type, operating system, IP address and location. Although classified as personal data, we will not use your IP address to identify you personally. This information is used to help cleanenergysolar.ie improve our website and to help ensure it is optimized best for your browser.

INFORMATION WE DO NOT COLLECT

Unnecessary data: cleanenergysolar.ie will never, ever ask you for information that is not necessary. Our aim is to ensure you have the best experience possible on our site, without any compromise on your privacy or security.

Sensitive personal data: cleanenergysolar.ie do not collect or store data of a highly sensitive nature. For example, we will not store your gender, marital status, personal group membership, political views, sexual orientation, religion, age, disability, or race.

Data relating to minors: cleanenergysolar.ie’s website or services are not intended for children and we do not intentionally or knowingly solicit or collect personal information from individuals under the age of 18. cleanenergysolar.ie’s websites and or services are not permitted to be used by individuals under the age of 18.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Microsoft Office 365 adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Microsoft Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to ensure the security
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
3. HOW YOUR DATA IS USED
PERSONAL DATA

We will process any Personal Data you provide to us for the following purposes:

  • To conduct our business with you and activate your ability to use our services
  • To provide you with the goods you have ordered
  • To conduct financial transactions for goods you purchase from us
  • To prevent fraudulent activity
  • To personalise our site for you
  • To send you business or transactional communications unrelated to marketing
  • To send you the cleanenergysolar.ie marketing communications only where you have subscribed to receive these
  • To contact you, (if required), in connection with your order or to respond to any communications you might send to us via our regular communications channels or via social media
  • To enable you to share content from our site to your social media accounts
NON PERSONAL DATA

We use non personal data gathered from visitors to cleanenergysolar.ie in an aggregate form and for statistical purposes to gain a better understanding of where our visitors come from, how they interact with our site, and to help us better design and organise our website for ease of customer interaction.

MARKETING

Our marketing activities, (sometimes also referred to as ‘newsletter, or ‘discount club’), contain genuine, valid money saving offers and promotions that may be active on cleanenergysolar.ie for a defined period of time. Spam, or content of a poor quality is never distributed to our subscribers. By notifying you of these offers, we always aim to do so in a non-intrusive, high quality manner.

CONSENT

To subscribe to the direct marketing from cleanenergysolar.ie, you must explicitly consent to do by either populating our sign up form on our website, or by updating your subscription preferences in either your cleanenergysolar.ie You will never receive our marketing communications unless you have explicitly provided your consent to cleanenergysolar.ie. When you provide your explicit consent to subscribe to our marketing, we will use your details to send you updates on cleanenergysolar.ie’s offers, products and services which we identify as being relevant to you. Our sign-up form will specifically indicate in an unambiguous manner exactly what you elect to subscribe to. This also includes entering into a competition that is hosted by cleanenergysolar.ie. Each time you are asked to provide consent, we will provide you with clear and transparent information on what you are consenting to.

UNSUBSCRIBE

You can unsubscribe or ‘opt out’ from our marketing at any time. To instantly opt out, simply click the ‘Unsubscribe’ link at the bottom of a marketing email that has been sent to you, or update your subscription preferences in your cleanenergysolar.ie Account section. Alternatively, you can Email Us indicating ‘Unsubscribe’ in the subject line with your request to unsubscribe and we will action this for you within 1 business day. We respect your right to not receive our marketing even after consent and subscription, and we have made unsubscribing as easy as possible for you. Should you ever have any questions, please do not hesitate to drop us a line at info@cleanenergysolar.ie

4.DISCLOSUOR OF INFORMATION
PERSONAL DATA

We may disclose the data that you submit to cleanenergysolar.ie:

  • For the purpose of completing an agreed transaction with you or to carry out the course of our business (e.g. to employees of cleanenergysolar.ie or nominated service providers e.g. delivery service providers)
  • To legal enforcement authorities or legal representatives if we are required to do so by law or during the course of any legal proceedings
  • To acquirers or any prospective acquirers of our business or of an asset of our business*
  • *We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of our Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
NON PERSONAL DATA

We may provide non personal data to third parties, where such information is combined with similar information of other users of our web site. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including web site tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

5. HOW LONG WE RETAIN YOUR DATA

Clean Energy Solar will retain your personal data for the minimum amount of time required in order to successfully carry out the specified purposes for collecting that data. Personal data will only be held for longer than necessary if we are required to retain this data by law or to facilitate any ongoing or prospective legal proceedings, or to assist in the prevention of fraud.

6. SECURITY MEASURES

Secure Sockets Layer, or ‘SSL’, is the security technology used by cleanenergysolar.ie for encrypting a link between a web server and a browser. All data passed between our web server and your browser remains completely private and secure. For example, using SSL, your computer and ours agree to transpose whatever we are sending into an unintelligible hash of characters. For example:

00 E7 B9 D2 D8 95 59 00 1C 5B 20 18 34 96 79 96 6F

Through using SSL, we can ensure that your valuable personal data is fully encrypted when you interact with our site. Without this information on your computer or ours, no one can understand our encrypted communication. For your online safety, please expect anyone who communicates confidential information with you on the Internet to use encryption, the way we do. Whenever you communicate with us on secure sections of cleanenergysolar.ie you’ll notice that http:// is replaced by https:// , and look out for the padlock symbol.

To generate an encrypted SSL transmission, a web server requires an SSL Certificate. Checking a website’s certificate is good practice that helps you avoid spoof websites, sometimes called ‘phishing’ sites. To check the certificate, click on the padlock. Your browser will show you the name of the owner of the certificate. This name should match the name of the website operator.

Our SSL certificates are issued by a leading certificate authority, CPanel, Inc. Certification Authority. CPanel, Inc. Certification Authority is Web Trust-compliant, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young). CPanel, Inc. Certification Authority SSL certificates enable a high level of encryption, and they also confirm that a company is a legally accountable organization.

We are committed to protecting the privacy and security of the information that you provide to cleanenergysolar.ie. We have put in place multiple technical and physical security measures in place to prevent any loss of security to your information. The collection, transmission and storage of information can never be guaranteed to be completely secure, however, we have taken steps to ensure that appropriate safeguards are in place to protect your information.

To receive a SSL Certificate from CPanel, Inc. Certification Authority, we had to demonstrate to them that we are an existing business, along with our control over the domain you are visiting. When you shop online, you deserve to know who you are interacting with.

Seeing a site with a CPanel, Inc. Certification Authority SSL Certificate, confirms two essential factors:

  • That you have a secure SSL (encrypted) link with this website
  • That this website represents a real organization

To find out more about SSL or CPanel, Inc. Certification Authority, please visit https://forums.cpanel.net/

7. UPDATING, VERIFYING AND DELETING YOUR DATA

cleanenergysolar.ie encourage all of our account holders to proactively keep their personal data and records up to date and current. If you have a cleanenergysolar.ie account, you can update your details at any time by logging into your cleanenergysolar.ie Account and amending your details. In accordance with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003, and the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications, EC Directive, Amendment Regulations 2011, we will update or delete your Personal Data accordingly at your request. Please contact us at info@cleanenergysolar.ie to have your Personal Data updated, amended or removed entirely from our systems, or alternatively update your details in your cleanenergysolar.ie account.

8. YOUR RIGHTS
TO BE INFORMED

Through our Privacy Policy, cleanenergysolar.ie want to be as informative and as transparent as possible to ensure that you are aware of how seriously we treat your privacy and security while dealing with our business. If you have any questions on how we collect, retain and process your data, we would be happy to assist – please reach out to us at info@cleanenergysolar.ie

TO ACCESS YOUR PERSONAL INFORMATION 

You may request that we provide you with a record of the personal data that we retain about you. To make a data access request, please email info@cleanenergysolar.ie In the interest of Data Protection, cleanenergysolar.ie will require you to validate your access request and provide evidence of your identity. Additionally, you can review your personal data at any time in your cleanenergysolar.ie Account. We aim to fulfil verified and active Data Access Requests within 30 days where they are not excessive, repetitive, invalid or unfounded. cleanenergysolar.ie will never hold unnecessary data for longer than required for fulfilling the specified purpose of which it was collected. We may not always be able to fully present what you have requested, for example if it would impact the duty of data protection or confidentiality we owe to other individuals, or if we are otherwise legally entitled to deal with the request in a different manner.

TO CORRECT/ERASE PERSONAL INFORMATION

You can request that cleanenergysolar.ie correct any information about you which is incorrect. cleanenergysolar.ie enable customers to update their information independently in their cleanenergysolar.ie Account. You can request that your information is erased. We always endeavour to fulfil your request fully, however we may not always be able to fully comply with your request. For example, where we need to keep using your information to comply with our legal obligations, or where we need to use your information to establish, exercise or defend legal claims.

TO RESTRICT HOW WE USE PERSONAL INFORMATION

You may request that cleanenergysolar.ie restrict the use of your personal data in certain circumstances, for example: where you think the information is inaccurate and it needs to be amended, updated or verified where you wish to unsubscribe to our marketing but do not wish to have your data erased

TO REQUEST US TO TRANSFER YOUR INFORMATION TO ANOTHER ORGINISATION 

You can request that we provide your personal data for transfer to the Data Protection Officer in another organisation in a structured, commonly used, machine readable format.

9. AMENDMENTS

Any changes to this Web Site Privacy Policy will be posted on this web site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Web Site Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

10. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to connect our Facebook page on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter page plugin is used to connect our Twitter page on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

11. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
12. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
13. THIRD PARTY WEBSITES

Clean Energy Solar may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Clean Energy Solar, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Clean Energy Solar bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

14. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to Clean Energy Solar, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.